Privacy Policy

This Privacy Policy outlines how De Montreal, operated under the regulations of Loto-Québec (Société des casinos du Québec), collects, uses, and protects the personal information of its users in compliance with applicable data protection laws and gambling regulatory standards in Canada.

1. Introduction

De Montreal is committed to ensuring the privacy and protection of its users’ personal information. This policy details our practices regarding the collection, use, and sharing of your data while using our online casino services.

2. License Information

De Montreal operates under the license regulated by Loto-Québec (Société des casinos du Québec). This regulatory framework ensures that we adhere to strict guidelines regarding player protection and responsible gambling.

3. Data Collection

We may collect the following types of personal information from you:

• Registration Data: This includes your name, date of birth, address, and contact details when you register for an account.
• Payment Details: This includes credit card numbers, bank account information, and other related financial data necessary for processing transactions.
• Technical Logs: This includes your IP address, browser type, operating system, and other technical details that help us improve our platform’s functionality and security.
• Cookies: Our website uses cookies to enhance user experience and for tracking purposes.

4. Purpose of Data Usage

Your personal data may be used for the following purposes:

• Account Management: To create, maintain, and manage your user account.
• Marketing Communication: To send you information about promotions, bonuses, and other marketing materials if you have opted to receive such communications.
• Anti-Fraud Checks: To prevent fraudulent activities and ensure the security of our platform.
• AML Compliance: To comply with anti-money laundering regulations and perform necessary due diligence.
• KYC Procedures: To verify your identity and age as part of our commitment to responsible gambling practices.

5. Data Sharing

We may share your personal data with third parties in the following circumstances:

• Disclosure to Payment Providers: To facilitate transactions and process payments securely.
• Verification Partners: To conduct identity verification and anti-fraud checks as required.
• Regulatory Authorities: Where required by law, we may disclose your data to governmental or regulatory bodies to comply with legal obligations.

6. User Rights

You have certain rights regarding your personal data, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Deletion: You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in specific situations.

To exercise any of these rights, please contact our support team.

7. Cookie Policy

Cookies are small files stored on your device that help us enhance your experience on our platform. We use two main types of cookies:

• Essential Cookies: These are necessary for the basic functionality of our website and ensure that you can navigate and use our services.
• Analytical Cookies: These help us analyze user behavior on our site to improve functionality and performance. You can manage your cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and access controls to ensure the confidentiality and integrity of your information.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our support team for assistance.

This Privacy Policy is effective as of the date of publication and is compliant with applicable data protection laws and gambling regulations in Canada. Please ensure you read and understand our policy carefully before using our services.